AL Services Assistant, Student Services, AL Services, The Open University in the West Midlands

AL Services Assistant, Student Services, AL Services, The Open University in the West Midlands

Working as part of the integrated UK-wide Associate Lecturer Services team, you will provide a range of services to Associate Lecturers and, indirectly, to students. This will involve the implementation of administrative procedures and processes as well as regular communication via telephone, letter, email and other electronic formats. You will also provide support for Staff Tutors in the faculties concerned.

We are seeking a highly motivated and versatile person. You will be comfortable with technology, excellent communication and organisational skills and be able to demonstrate attention to detail and accuracy in your work. You will have well developed customer service skills and experience of an educational based environment. You will have a good working knowledge of Microsoft Office, and the ability to make effective use of a wide range of OU IT applications.

Closing date for applications: 12 July 2013 at 12 noon

Which file-type best suits my needs?

If you prefer to complete your form on computer, or you'd like to save your completed form on disk for subsequent applications, the file-type best suited to your needs is Microsoft Word.

If you don't have Microsoft Word on your computer, or you prefer to complete your application form by hand, the file-type best suited to your needs is Adobe Acrobat (pdf). Download Adobe Acrobat Reader (free)

We also provide a screen reader compatible version of this file. For the screen reader version to function correctly the file must be downloaded to your computer and opened using microsoft word. To save the file on your computer right click on the link and choose "save link as" or "save target as".

email: R04-Recruitment@open.ac.uk

An application form and further particulars are available from the links located above.

Hard copies and access details for disabled applicants are available from the Recruitment Co-ordinator by email (link above)

We promote diversity in employment and welcome applications from all sections of the community

Please quote reference 9166

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